Policy & Transparency
How we use cookies to keep thewildcardkitchen.com fast, secure, and tailored to guests exploring our loft kitchen menu, offline poker lounge, and dedicated card room experiences.
This Cookie Policy explains how The Wildcard Kitchen uses cookies and similar technologies on https://thewildcardkitchen.com. It is designed to give you clear, transparent information about the data that may be stored on or accessed from your device when you explore our Melbourne loft kitchen, offline poker lounge, dedicated card room, events calendar, and reservation pages.
Cookies help us understand how guests navigate between our menu, poker-room information, and reservation options so we can maintain a smooth, responsive, and secure browsing experience. This Cookie Policy forms part of our broader privacy and terms framework and should be read alongside our Privacy Policy and Terms and Conditions.
By continuing to use our website after seeing a cookie prompt or banner, you acknowledge that you have read and understood this Cookie Policy and consent to the use of cookies as described, subject to your preferences and browser controls.
Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites function efficiently, to measure how sites are used, and to support features that personalise the experience for visitors.
When you visit The Wildcard Kitchen online, cookies allow our website to recognise your browser over time. Some cookies remember basic preferences, such as which pages you visited most recently or whether you have already interacted with our cookie banner. Others help us understand how guests move between our loft kitchen menu, offline poker lounge details, dedicated card room schedule, and reservation forms.
Cookies do not run programs, do not access files outside your browser, and do not directly identify you by name. Instead, they generally use anonymous or pseudonymous identifiers so that your device can be distinguished from others visiting our digital card room and dining spaces.
We categorise the cookies used on https://thewildcardkitchen.com into several functional groups. Each category plays a specific role in supporting your experience across our restaurant, offline poker lounge, and dedicated card room content.
These cookies are essential for the core functioning of our website. They enable key features such as page navigation, basic security, and access to reservation and contact forms.
Without strictly necessary cookies, services you expect from a professional hospitality and card room venue website—such as moving securely between the menu, events, and contact pages—cannot be provided reliably.
Analytics cookies help us understand how visitors interact with our website so we can refine our offline poker lounge storytelling, card room information, and overall guest journey.
These cookies collect aggregated information such as which pages receive the most visits, how long guests stay on a section, and whether any errors occur. The data is used to improve performance and content, not to profile individual visitors for commercial targeting.
Preference cookies remember choices you make, helping us present a more streamlined experience on return visits. This can include preserving basic form inputs or remembering which sections of our card room or loft kitchen content you engaged with.
These cookies are designed to make the site feel more tailored, for example by recalling whether you prefer to start exploring the menu, browse upcoming card room events, or jump straight to our contact page.
Cookies allow The Wildcard Kitchen to deliver a responsive, secure, and engaging digital experience that reflects the atmosphere of our Melbourne loft kitchen and offline poker lounge. We use cookies in ways that align with hospitality industry best practices and applicable privacy standards.
In particular, we use cookies to:
We do not use cookies to track or record sensitive identity details, chip-session outcomes, or hospitality form contents beyond what is needed for site function. Our focus is on enhancing the hospitality journey, showcasing our offline poker lounge and restaurant, and maintaining a secure digital environment.
You remain in control of how cookies are used on your device. You can manage, restrict, or remove cookies at any time using both your browser settings and any consent tools presented on our website.
Most modern browsers allow you to review and adjust cookie settings. While the steps differ slightly between browsers, the general process is:
If you block or delete certain cookies, some features of thewildcardkitchen.com may not function as intended, such as form persistence or remembering your visit between pages.
Where available, our website may show a cookie banner or preferences panel when you first arrive. This interface allows you to:
Strictly necessary cookies cannot usually be disabled via the banner, as they are required for our core site and reservation processes to operate safely and securely.
In addition to cookies set directly by The Wildcard Kitchen, some cookies may be placed on your device by trusted third parties whose services we integrate into thewildcardkitchen.com. These third-party cookies typically support analytics, embedded content, or functional enhancements.
Examples of third-party cookie usage on our website may include:
Third-party providers operate under their own privacy and cookie policies, which we encourage you to review where relevant. We do not authorise third-party cookies on our site to be used for recording chip-session tallies, culinary-reward redemptions, or any form of online play activity. Their role is limited to hospitality, performance, and experience optimisation.
The Wildcard Kitchen is committed to protecting the privacy of all guests who explore our restaurant, offline poker lounge, and dedicated card room online. Any data gathered through cookies is handled in accordance with applicable privacy laws and our internal security standards.
We apply technical and organisational measures to help safeguard data linked to cookie identifiers, including limiting access to authorised personnel and using secure infrastructure for hosting and analytics.
Importantly, cookies used on our website do not access or read sensitive reservation details that you choose to provide via our Reserve Table & Chips or Contact Us forms. While cookies may support the functioning of these forms—for example, keeping them stable as you move between sections—they do not reveal offline poker lounge seat allocations, booking notes, or other confidential hospitality information.
For further detail on how we handle personal information more broadly, including enquiry or reservation data, please refer to our Privacy Policy.
Cookies used on thewildcardkitchen.com may be either session cookies or persistent cookies, depending on their purpose and configuration.
Session cookies are temporary and exist only while your browser is open. They are typically used to maintain continuity while you:
Session cookies are deleted automatically when you close your browser.
Persistent cookies remain on your device for a defined period or until you delete them. They help us remember your preferences and understand overall site usage trends over time.
Typical lifespans for persistent cookies on our site can range from a few days to several months, depending on their function (for example, remembering that you have dismissed the cookie banner, or storing high-level analytics data). Specific durations may vary for third-party cookies; details can be found in the respective provider's documentation.
You can delete cookies at any time via your browser settings, regardless of their scheduled expiry date.
We may update this Cookie Policy from time to time to reflect changes in our website, hospitality services, offline poker lounge operations, dedicated card room layout, or applicable legal requirements.
When we make material updates, we will take reasonable steps to inform you, which may include:
We encourage you to review this page periodically to stay informed about how cookies support your experience across our menu, events, card room, and reservation journeys.
If you have any questions or concerns about this Cookie Policy, how cookies are used on thewildcardkitchen.com, or how we handle data linked to your browsing experience, you can contact The Wildcard Kitchen team directly.
For all cookie, privacy, and data collection queries, please use our main contact channels:
When you contact us, please include enough detail about your query—for example, whether it relates to analytics cookies, offline poker lounge content, our dedicated card room schedule, or a reservation flow—so we can respond accurately and promptly.